Cookie Policy

This Cookie Policy explains how Pen Selwood Retreats uses cookies when you visit our website.

Pen Selwood Retreats is a trading name of Snowbell Management Ltd, registered in England and Wales. This policy should be read alongside our Privacy Policy, which explains how we handle personal data more broadly.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and remember information about your visit.

Some cookies are essential for a website to operate, while others are used for analytics or marketing purposes. We only use cookies that are necessary for this website to function.

2. Cookies We Use

The Pen Selwood Retreats website uses only functional cookies that are strictly necessary for the website to operate correctly. These may include cookies used for:

• Submitting contact forms
• Managing booking sessions through our online booking system
• Basic website functionality and security

These cookies do not track visitors for marketing or analytics purposes and are used solely to ensure the website operates as expected.

3. Booking System Cookies

Our website uses the HBook booking system for WordPress to manage accommodation bookings. This system may place temporary session cookies on your device to maintain your booking while you complete a reservation.

These cookies are necessary for the booking process to function correctly and are automatically removed once your browser session ends.

4. Security Cookies

Our website uses security tools to help protect the site from malicious activity, spam, and unauthorised access. These security systems may place temporary cookies on your device to detect suspicious behaviour, maintain secure sessions, and protect forms from automated abuse.

These cookies are strictly necessary for the security and proper functioning of the website and do not track visitors for marketing or analytics purposes.

5. Managing Cookies

Most web browsers allow you to control cookies through your browser settings. You can choose to block or delete cookies at any time.

Please note that disabling certain cookies may affect how parts of this website function, in particular the online booking form.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. The latest version will always be available on this page.

Last updated: March 2026

7. Contact

If you have any questions about this Cookie Policy, please contact:

Snowbell Management Ltd
5 Beech Court, Hurst
Reading, England, RG10 0RQ
Email: info@penselwoodretreats.com